At KCS, we understand the challenges of optimizing the workforce and we offer our clients a comprehensive Transition Services. From planning the optimization to designing an outplacement strategy, we guide and support our clients at every step.

Current services by customer OR Incumbent Support Team

Due – Diligence

  • Initiation
  • Transition Planning
  • Ramp-Up Resources
  • Establish customized Knowledge Transfer (KT) & KT kick-off
  • Infrastructure Set Up

Knowledge Transfer (KT) & Shadow Support KT

Acquire Knowledge

  • Business
  • Process
  • Technical


  • Self-Study
  • Classroom & Discussion
  • Joint Workshops

Review & Refine Processes

Shadow Support

Steady State & Optimizing

  • Stabilization
  • Deliver support services from offshore
  • Cut over activities
  • Continuous Improvement